Performance

These statistics have been taken from an independent survey of tenants of residents in 2014

 

How we are performing

How we are performing

Value for money

81.4%

How we are performing

Services Provided

85.5%

How we are performing

Neighbourhood

83.9%

How we are performing

Repairs Service

81.8%

How we are performing

Quality of your home

85.6%

Latest Performance – Year Ending March 2015

Latest Performance – Year Ending March 2015

Current Rents Arrears

5.06%

Latest Performance – Year Ending March 2015

Calls answered in 30 seconds

79.40%

Latest Performance – Year Ending March 2015

Repairs completed on time

99.83%

Latest Performance – Year Ending March 2015

Repairs completed on first visit

98.93%

Latest Performance – Year Ending March 2015

Satisfaction with repairs

96.30%

Latest Performance – Year Ending March 2015

Time To Relet Property

19.99