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Your Tenancy Agreement tells you the rules about keeping pets in your home. If you are allowed to keep pets, there are limits to the type and number and you must stick to these.
Keeping pets - the rules
- You are allowed to keep small domestic animals only (cats, dogs, caged birds for example budgerigars, or fish in a fish tank).
- You must keep them under control and not allow them to cause a nuisance to any other person.
- You cannot have more than two dogs or cats (or one of each) unless you have the written permission of the Trust.
- You must not keep any pet in poor or unsanitary conditions.
- You must never, ever, allow them to foul without clearing it up.
A Manchester Magistrates Court ordered a new dog owner to pay £750 for letting his dog foul and not clearing it up. To avoid paying a fine you can get free ‘poop’ bags from Manchester City Council by phoning 0161 954 9000.
If you want more information about keeping pets, or want to ask for permission to keep a pet, please phone Customer Services on 0800 633 5500 and ask for the Neighbourhood Team or you can complete the online form.
Live in a flat?
You are not allowed to keep a cat or dog if you live in a flat or maisonette unless you have your own front door which opens onto the street. For example if you share the communal staircase in a first floor cottage flat, you will not be allowed a cat or dog, although the person on the ground floor will as there is immediate access outside when they open both their front and rear doors.
Large dogs
You are not allowed to keep any animal which is classified as dangerous under the Dangerous Wild Animals Act 1976.
You must also comply with the provisions of the Dangerous Dogs Act 1991 if you keep dogs which are classified as dangerous under that act.
Livestock
You are not allowed to keep any other livestock like chickens, rabbits etc on the premises including the garden, yard or balcony, without the written permission of the Trust.
Report mistreatment to RSPCA
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If you want to contact us regarding an issue with pets or want to ask for permission to keep a pet please contact your Housing Officer on 0800 633 5500 or email us using the online form.
Pest Control Services
If you have mice, ants, beetles, cockroaches or fleas inside your home, or wasps and rats inside or outside you should phone Manchester City Council’s Pest Control Services. They will give you advice, or come out to your home and deal with the problem. Willow Park Housing Trust pays for this service for tenants, leaseholders and residents of ex-social housing property, so you will not have to give the pest control people any money.
If you have a problem with pigeons or squirrels, for example within your loft, you should phone our Customer Services Team. We will arrange for Manchester City Council’s Pest Control Services to remove the animals, treat the area and repair your home. We will pay for this service in tenanted and leaseholder homes. Residents of ex-social housing stock will need to arrange and pay for this service themselves.





