Each service that Willow Park provides has its own Customer Panel which looks at its performance very closely and makes recommendations for improvement. The recommendations go to the Scrutiny Panel and senior managers to review.

Time commitment is quite high with meetings every three months plus occasional extra meetings or activities taking place when they’re needed.

• Repairs and Maintenance
• Customer Service
• Customer Involvement
• Complaints
• Neighbourhoods Income Management
• Senior and Disability
• Allocations
• Community Safety

For further information contact:
The Customer Involvement Team

Freephone 0800 633 5500
Email customerinvolvement@willow-park.co.uk