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By signing up to the Construction Clients’ Charter, Willow Park Housing Trust has committed to continuously improve our own performance. Charter Clients do not just pay lip service to culture change but are prepared to measure their progress against an agreed programme with increasingly demanding targets.
Through the Charter database, Willow Park produce annual improvement plans and are able to benchmark performance against our Programme and against other clients. We are able to measure the success of the outcomes of projects so that steps can be taken to further improve subsequent projects.
By providing the methodology to create our Improvement Programme, the Clients Charter forms a framework for improving the client’s ability to manage projects better and for creating a rigorous partnering relationship with the construction team which will lead to improvement in performance.
- The essential benefits of the Clients Charter are;
- Focuses the client and project team on the delivery of better value for money for the client, saving cost and reducing time.
- Creates a mutually acceptable and rewarding business relationship for clients and for the project team who increasingly offer better terms to Charter Clients.
- Substantially and progressively reduces the risk of cost and time overruns, defective buildings and unsatisfactory experience when in use.
