Protecting your privacy

Protecting information
When you rented your home, you gave us information, such as your name, the number of people in your family, your income and any health issues or special needs.  All this information is treated as confidential and is protected by the Data Protection Act.  This is a law that makes sure that we use your information properly.  We use the information you have given us to help us:

  • Look after your home and neighbourhood
  • Collect you rent
  • Carry out repairs and maintenance
  • Take care of your health and support needs
  • Understand how we can help you more
  • Reduce crime
  • Make sure we treat everyone equally

Sharing information

We sometimes have to share this information with other organisations, but we only do this when we are sure your privacy will still be protected.  The Data Protection Act gives you the right to look at the personal information we hold about you.  However, the law does not allow us to this if seeing your information would mean seeing information about another person.


See your information

If you want to see any of the personal information about you that we have, please contact your Housing Officer.  You will need some proof of identity and there may be a small charge for this service.

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Privacy