Leaseholder information

A leaseholder is someone who has bought a flat from Willow Park (or Manchester City Council prior to the stock transfer) through the Right to Buy/Right to Acquire schemes, or has bought a flat from someone who purchased theirs through these schemes.

As a leaseholder you have bought the right to live in your property for a fixed number of years – up to 125. The lease is a contract containing both your rights and responsiblities as a leaseholder and Willow Park’s rights and responsibilites as a freeholder.

As the freeholder, Willow Park owns the building which you live in and is responsible for looking after the structure and the common areas of the block. Some of these responsibilites include:

  • Keeping in good repair the structure, the exterior of the premises and the building, and repairing any defects affecting the structure.
  • Maintaining and repairing all the communal parts of the building and estate.
  • Ensuring any services that are to be provided by Willow Park are maintained at a reasonable level.
  • Collecting Ground Rent and Service Charges to cover your share of the costs and repairs of the building.

Your responsibilities as a leaseholder include;

  • Paying Ground Rent, Service Charges and major works costs as and when agreed.
  • Keeping the interior of the premises plus fixtures and fittings in good condition and repair.
  • Using the premises as a single private residence.
  • Allowing access for any inspections, repairs or work required to the building.
  • Not making any alterations or additions to the structure or the main timbers of the premises, without the prior written consent of Willow Park
  • To maintain the garden in a neat and tidy condition and not to erect any garage, shed, greenhouse, fence or other structure without the prior written consent of Willow Park.

Service Charges

A Service Charge is a payment you make towards the cost of providing and maintaining services for the building and estate you live in.

The Service Charge is calculated so that every leaseholder bears a fair and reasonable share of the costs of providing each service to their block. A portion of the Service Charge is collected and held in trust by Willow Park to off-set future major repair costs. This is called a Sinking Fund contribution and is there to avoid you having to pay a substantial bill in the year that the works are carried out. Items charged for include; exterior painting, pointing, re-roofing and internal decoration for communal areas. You are only charged for the items that are relevant to your property.

Willow Park pays the portion relating to the rent paying tenants, which is then recharged to them through the rent they pay.

It is important to note that the cost of the services to tenants is not subsidised in any way by leaseholders.

If you would prefer to pay your service charge by direct debit, please contact our rents team to set this up for you. Call us on 0800 633 5500 / 0300 111 0000

Ground Rent

Ground Rent is an annual payment, which is set out in your lease agreement. It is usually between £10 and £15 per year. The charge is made because the land your property is built on is still owned by Willow Park. The invoice for Ground Rent is sent out separately from the Service Charge.

To find out more call 0800 633 5500 and ask to speak to the Leasehold Officer or email us with your name and address using the online form.


Useful Links

Leaseholder Handbook


Property Improvements

Buy Your Home