Useful Websites

Manchester City Council Services

Benefits Service – Manages and pays out Housing Benefit, Council Tax Benefit, Second Adult Rebate and secondary school clothing grants and arranges free school meals.

Citizens Advice Bureau – Advice and information on a wide range of issues including – benefits, debt, housing, employment, consumer problems, problems with utility companies, education, family law and other legal problems. Call the telephone advice line on 0844 411 1222.

Environment On-call – For enquiries about your street environment including pavements, highways, trees and hedges, street cleaning, refuse collection, street lighting and recycling.

Greater Manchester Police – Wythenshawe Police Station on Poundswick Lane holds lists of late-night emergency numbers including doctors on call, chemists, garages, locksmiths and glaziers. Local stations can also provide helpful advice about crime prevention and household security. To contact your local Neighbourhood Policing Team, call 0161 856 4882 (8am – 8pm on weekdays and 8am – 4pm on Saturdays).

Manchester Credit Union – Credit Unions aim to help you take control of your money by encouraging you to save when you can and provides a handy, cost-effective way of saving, borrowing and protecting your money. Click here for opening hours, contact details and collection points. Call 0161 231 522.

Pest Control – There are plenty of good reasons why you might want to rid your home of pests. They can be a nuisance, damage your home or endanger your health and safety. Find out about some common household pests, get advice on how to deal with them.

Social Care – The council provides a number of services to help adults and older people remain independent. They aim to prevent people from losing their independence by supporting them to live their own lives as they want to. Through the Children’s Services the council provides services for children, young people and their parents and families in Manchester.

Welfare Rights and Tax Credit Advice – Can help people who live or work in Manchester, or attend a Manchester hospital for treatment, sort out a wide range of benefit and tax credit problems.