The Rehousing Review List

The Rehousing Review List (RRL) is a list of names and addresses of people who are not allowed to get a Willow Park home because of something they have done.

You may appear on the list if you, or a member of your household:

  • You owed us any money   when you first applied, or if you owe more than £100 now
  • Could be a risk to  other people because of criminal or antisocial behaviour
  • Are already on Manchester City Council’s rehousing review list
  • Has been threatening,  disruptive or violent to one of our staff or the staff of one of the      organisations we work with
  • Where any current or  former tenant has caused damage to any property belonging to Willow Park
  • Is subject to legal  action for breaking a tenancy  agreement


What happens if I’m on the list?

If you apply to us for a home and your name is on the RRL, you will not be offered a home until you put things right – or until we are satisfied that your behaviour has changed and you will be a suitable tenant. All names on the RRL are shared with other not-for-profit landlords in Manchester – so you will also have trouble getting a home elsewhere.

We can accept people for rehousing even if they are on the RRL, in exceptional circumstances. This can happen, for example, if they are in danger because of domestic violence, or serious harassment, or because they have no home after fire or flood.


Putting things right

We won’t consider someone on the RRL for a home until they have put things right.

If you are on the list because you owe us money, you must use whichever of these 2 methods reduces the debt the most:

  • Reduce the amount you owe us to less than £100.
  • Reduce any debt by 50%  and maintain a repayment pattern for a minimum of 26 weeks. If after you  clear half your debt and it is still above £1000 you will need to reduce it to below £1000

Any remaining debt will be transferred to the new rent account and you must sign an agreement to continue to pay it off.

If you are on the list because of antisocial behaviour, you need to have not caused a similar problem for at least two years. If you are on the list because of a threat or risk to staff or property, you need to satisfy us that this is no longer the case.



You can appeal against the decision to put you on the RRL. Write to us and ask for a review.

Tell us why you feel your name should be removed, and include any supporting information or documents.

We may ask you to an interview before we decide whether or not to remove your name. We’ll send you a letter with our decision within 10 working days.

If you are not satisfied with the decision you can appeal for it to be looked at again. A Senior Manager will look into the reason for the appeal and any mitigating circumstances.