Repairs and maintenance

We are responsible for maintaining:

  • Communal blocks areas – staircases, corridors, lifts, gardens and pathways.
  • Structural and exterior repairs – foundations, outside walls, the roof, window frames, external doors and frames, service pipes and ducts. If you live in a cottage flat we maintain the external shell of the building only.

You pay a regular service charge to Willow Park to cover the costs of this work and you may also pay for other services like caretaking.

Your service charge will also include a contribution to a sinking fund for your property. If the repair relates to a major component of the building any balance in the sinking fund can be used towards the cost.

If your building needs a repair to a communal area, or there is a structural problem contact us.