When you move in to your new home, it’s a good idea to get to know how your heating and hot water system operate. It’s also important that you know where your fuse box is and how to switch off your water and gas supply. Ask your Tenancy Management Coodinator if you are not sure where your stop tap, fuse box, gas tap, boiler or water tank is located. In an emergency it will really help if you have completed the table below:
|Important equipment||Where it is?|
|Mains water valve|
|Electric fuse box and trip switch|
|Gas supply tap|
|Central heating boiler|
|Cold water storage tank|
|Hot water tank (if no combi-boiler)|
When you move in, there are gas and safety checks that need to be done. These checks cannot be done until you have moved in and switched on the supply.
Your Tenancy Management Coodinator will tell you about any outstanding checks / repairs at your letting interview. If you discover other repairs are required once you have moved in, please report these to the Customer Services Team on 0800 633 5500 or 0300 111 0000.