The rent you have to pay is worked out over 50 weeks of the year. That means there are 2 weeks when it is not due.
The rent calendar for all Willow Park Housing Trust tenants will be changing from April 2016.
The non-charging weeks will be:
- The week in which Christmas falls.
- The final week of the financial year which is the last week in March.
In previous years the non-collection weeks have been the first week of the financial year and the week that Christmas falls.
This has no effect on the amount of rent that is charged on a weekly basis, and it is still payable over 50 weeks of the financial year as per your tenancy agreement.
We can, if customers request them, provide a rent calendar that can be kept in your payment card carrier that details when the non-collection weeks are.
If you have any queries please contact the rents team on 0800 633 5500 (free from a landline) or 0300 111 0000 (local rate from a mobile) to discuss these changes.
In rent arrears?
If you are in rent arrears you must continue to pay in these weeks. Remember it will reduce your arrears more quickly.
Pay by direct debit?
If you pay by direct debit or standing order monthly Willow Park will take this into account when setting your payments.
If you end up in credit at the end of the financial year due to changes in payments you can request a refund.