Who is responsible?
All walk up flats with a communal area receive a caretaking and cleaning service from WCHG’s mobile teams. The teams will visit each block at an agreed time each week. The work will include cleaning the common areas picking up any litter and bulk rubbish.
When are teams due?
The majority of common areas have a notice board which has details of the times a team will be due at your block.
Urgent attention required
You can contact us on 0800 633 5500 to let us know and we will send a team out to sort out the problem.
Cottage style flats
WCHG’s mobile teams clean these areas at an agreed frequency and residents pay a service charge for this.